1. Introduction
CONCIAT LLC ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SupervAisor software and related services ("Services"). By using our Services, you agree to the collection and use of information as described in this policy.
2. Information We Collect
- Personal Information: Name, email, phone, billing info.
- Usage Data: IP, browser, device, interaction timestamps, and related metrics.
- Cookies & Tracking: We use cookies and similar technologies to monitor usage.
3. How We Use Your Information
- To provide, operate, and maintain our Services.
- To improve and personalize user experience.
- To analyze service usage.
- To develop new tools and features.
- To communicate with you, including support and marketing.
- To process transactions.
- To prevent fraud and comply with legal obligations.
11. Image Processing and Artificial Intelligence
SupervAisor’s core functionality involves automated analysis of images using artificial intelligence (AI). Images are collected through authorized integrations (e.g., CompanyCam) and processed to generate insights, detect patterns, and streamline operations.
- Purpose: Visual classification, defect detection, reporting, and automation.
- Legal Basis: Contract execution, legitimate interest, or user consent as applicable.
- Content: Some images may contain incidental identifiable elements, but they are not used for personal identification.
- Retention & Security: Encrypted, access-controlled, and retained only as needed.
- User Rights: Access, correct, delete, or restrict image data via Dario@conciat.com.